Question 1

What is your minimum order quantity (MOQ) for bulk clothing orders?

Accepted Answer

Our flexible MOQ options cater to businesses of all sizes. Startups and small brands can begin with just 500 pieces per design. SMEs typically order 1,000-10,000 units, while enterprise clients can scale to 50,000+ units per month. We believe in growing with your brand.

Question 2

What is the typical production timeline for white-label apparel manufacturing?

Accepted Answer

Standard bulk orders are delivered within 25-30 days from sample approval. This includes fabric sourcing, production, quality checks, and packaging. For urgent requirements, we offer expedited production in 15-20 days. Our 98% on-time delivery record speaks for our reliability.

Question 3

Do you provide samples before bulk production begins?

Accepted Answer

Absolutely! We never start bulk production without your sample approval. Our process includes creating physical prototypes that you can review for fit, fabric quality, print accuracy, and overall finish. Sample development typically takes 7-10 days domestically and 10-15 days couriered globally via DHL or FedEx.

Question 4

Do you export garments outside India? Which countries do you ship to?

Accepted Answer

Yes. We are an IEC-registered garment exporter from Ludhiana, India, set up to ship apparel to buyers in the USA, Canada, UK, EU, Middle East (UAE, Saudi Arabia, Qatar), and Australia or New Zealand. Production ships as FCL or LCL via Mundra and Nhava Sheva ports, with air freight via Delhi for samples and urgent stock.

Question 5

What Incoterms do you work on for export orders?

Accepted Answer

We work on Incoterms 2020 — EXW Ludhiana, FOB Mundra / Nhava Sheva / ICD-Ludhiana, CFR, CIF, and DDP for select markets. Most overseas buyers prefer FOB; transparent landed-cost calculations available for CIF or DDP.

Question 6

What payment terms do you accept for export orders?

Accepted Answer

Standard terms are 30 percent Telegraphic Transfer advance with 70 percent against scanned Bill of Lading copy, or an Irrevocable Letter of Credit at sight through a tier-1 nationalised Indian bank. PayPal and Wise are accepted for low-value sampling and small re-orders.

Question 7

What is the minimum order quantity (MOQ) for international buyers?

Accepted Answer

For export orders our typical MOQ is 300 to 500 pieces per design or colour combination, significantly lower than the 1,000 to 2,000 MOQ most large Indian export houses demand. This makes us a natural fit for D2C brands and boutique importers.

Question 8

Are your products compliant with OEKO-TEX, GOTS, REACH, or CPSIA standards?

Accepted Answer

Our quality systems and fabric sourcing are aligned with OEKO-TEX Standard 100, EU REACH, and US CPSIA chemical limits. GOTS-certified organic cotton is available on request. Sedex membership and OEKO-TEX certification are scheduled on our 2026 roadmap, and we welcome buyer-nominated SMETA, BSCI, or WRAP audits against a committed first order.

Question 9

What types of fabrics and materials do you work with?

Accepted Answer

We offer a wide range including natural fabrics (100% cotton, organic cotton, bamboo, linen), synthetic blends (polyester, viscose, performance dry-fit), and specialty materials (anti-microbial, UV protection, recycled polyester). We also source GOTS certified organic fabrics for eco-conscious brands.

Question 10

Can you handle custom branding, labels, and packaging?

Accepted Answer

Yes, we specialize in complete private label solutions. This includes custom woven/printed labels, hang tags, care labels, branded packaging (poly bags, boxes, tissue paper), and various printing techniques (screen printing, DTG, heat transfer, embroidery). Your products ship ready for retail.

Question 11

What are your pricing and payment terms?

Accepted Answer

We believe in transparent pricing with no hidden costs. You'll receive a detailed quote within 48 hours of inquiry. Payment terms typically include 50% advance to start production and 50% before dispatch. For enterprise clients with ongoing orders, we offer flexible credit terms.

Question 12

Do you offer design support for brands without tech packs?

Accepted Answer

Yes! Our in-house design team can help you create tech packs, develop patterns, select fabrics, and refine your designs. Whether you have a rough sketch or just an idea, we'll work with you to turn your vision into production-ready specifications.

Question 13

How do you ensure quality in bulk garment production?

Accepted Answer

Every garment passes our rigorous 7-point quality inspection covering fabric strength, color fastness, stitching precision, sizing accuracy, print quality, finishing, and packaging. We provide QC reports and can arrange third-party audits for enterprise orders.

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